Is there any web site to download WSCFG32.exe ?
Is there any web site to download WSCFG32.exe ?
How do we remove an agent?
I've been thru the manual, and can only find 1 or 2 instances of "remove agent", and hundreds of instances of either word by itself.
We have one user who is being harrassed by LD. Every day LD wants to install some update/patch...even after we apply everything there is to apply manually, using remote control.
We don't know specifically what it's trying to install. We thought for the moment that we'd just remove the agent. But we don't know how. I had seen LANDesk listed under Add/Remove SW on my PC, but when I connected to his, it wasn't there. We're assuming that my LANDesk listing was for the console, rather than for the agent.
Thanks in advance for the assistance,
Tom
ldiscnupdate.exe causing over usage of processor for long periods of time
what does ldiscnupdate.exe do? what kicks it off? why would it be causing over usage of processor for long periods of time
Agent Push - Errors 1087 and 1086 - Please assist in identifying
I have pushed the agent out to 10 workstations. 3 workstations are complete. Now I have three that failed Result Code = Unable to contact the specified machine. The machine may be off or unreachable. Return Code = 1087. I have the log file attached.
Then I have 4 workstations that failed with the Result Code = The agent setup succeeded and is now rebooting. Return Code = 1086.
If someone can tell me where I need to start looking to resolve these and get the agent on them, I would appreciate very much.
Regards
Cathy
Extended log off times since 9.5 upgrade
After upgrading to LDMS 9.5 we are noticing increased log off times. A normal log off would take 20-30 seconds is now taking 3-4 mintues. There are times when the user will initiate the log off and the computer appears to be frozen but after 3-4 minutes it will then start the log off. It almost reminds me that a scan is happening before the log off.
I know it is tied to this as I rolled a few machines back to the 9.0.3 client and they log off as before, in 20-30 seconds.
I have striped everything out of the client, so there Forms, RTI, Software Monitoring, just the base client and still have the issue.
Has anyone else seen or heard of this?
Thanks in advance.
James
Is anyone running a LANDesk agent on VMWare Linked Clones?
Does anyone have any experience they can share regarding the LANDesk Agent, LANDesk AV and VMWare Linked Clones?
Question About SSD Drives & LANDesk
Does anyone know if there are any issues with LANDesk and SSD drives? We are looking to mover our advanced users to SSD drives in the near future and don't want to create any headaches without first posting this question. I ask, also, because our test machine which had an SSD drive on it developed 'freezing' issues after the LANDesk agent was installed.
LANDesk mixing different machine information in Inventory Changes History
Hi All,
Today we began to notice in our LANDESK 9.5 environment various machines inventory change history was mixing information from other machines. After initial assessment I wanted to verify our license count and I noticed we are 400 machines over our licensed limit. I am not sure whether this is a product of being over the license limit or there is another issue at play. I'm hoping someone can shed some light on this and provide some clarification as to what happens when you are indeed over your user license limit in LANDesk. Does LANDesk allow you to keep operating as per normal or does it have a certain way of handling these over limit workstations? Any help would be greatly appreciated. Thank You.
Agents On An Image
I've seen this in various docs but still don't have the definitive answer.
We build our Windows 7 images, add applications and config, sysprep and then capture the image. With some of my other agent based software, the vendor gives us registry keys to delete or modify so that when we set up the machine for the user, the correct information will be there...no duplicates, etc. Note that I'm not using LD to deploy the OS.
For LD, I've seen: "Can't use an agent on an image" or "change these reg keys" or "sometimes it works, sometimes not", "Forget about it, just do an unmanaged device rollout when the machines are on the domain."
So which way to go here? We are now creating student images for our summer rollout.
Thanks.
WAP discovery fails
Hello together,
haven´t found a group "unmanaged device discovery" so I assume, I´m right here.
My problem is that I want to use the WAP discovery coming with LDMS v8.8.
I configured the stuff as described in the BKM and getting the following error in the log:
Mon, 10 Mar 2008 11:25:32 2608: Windows Platform 2, version 5.1 Service Pack 2
Mon, 10 Mar 2008 11:25:47 2608: Could not start ctrl dispatcher (0x00000427, 1063)
Mon, 10 Mar 2008 11:35:41 4060: Service shutdown has been requested, setting shutdown event
Mon, 10 Mar 2008 11:35:41 4060: Shutdown event set
Mon, 10 Mar 2008 11:35:41 4060: Service is shutting down
Mon, 10 Mar 2008 11:35:41 4060 Main: Exiting
Mon, 10 Mar 2008 11:35:42 500: Windows Platform 2, version 5.1 Service Pack 2
Mon, 10 Mar 2008 11:35:42 500: Service started
Mon, 10 Mar 2008 11:35:42 500[3816]: Starting XDD Service Main
Mon, 10 Mar 2008 11:36:15 Request failed, http status 503
Mon, 10 Mar 2008 11:36:15 ERROR: Download of config file from core failed. URL is : /ldlogon/xddconfigfiles/smaagent%2Exml
The coreserver is reachable, when I manually add my core server name to the URL stated in the log, it downloads the file.
Is it normal that the URL is displayed as in my log?
What am I doing wrong?
Regards,
Jerry
Getting "GPMM has stopped working" error after upgrading to LDMS 9.5.
How do I stop this from popping up?
Replicator Question
I am in the process of setting up our dev environment and wanted to know if either my "Source" or "Preferred" server can also act as my "replicator"?
Uninstallwinclient.exe download?
As part of a trial I installed LANDesk agents on a number of my PC's. Since it was a trial I had the core server on an old piece of hardware that died. Where can I get a copy of uninstallwinclient.exe? I'm using version 8.7.
Thank you,
Query for LANDesk version
I am doing an agent install for 8.80 SP2A. So I created a query based on who needed the patch, no problem.
Then I summed up those who have with those who needed and I didn't come up with all my devices.
Now I'm wondering if all the users didn't get SP2 and are on SP1
Can I create a query to find out what version of the agent is installed?
Thank you,
S.....
LDMS 9.6 Agent Configuration - "Real-time Inventory and Monitoring" missing
I am not able to location the Real-time Inventory and Monitoring options for the Agent. I went ahead and created the self-contained Agent anyways and installed it. During the installation of the self contained Agent_with_status those options were listed but unchecked. After Agent install, rebooted, and tested Inspector which failed to connect due to real-time components not installed. I have looked all over in Agent Settings, where might those settings be buried?
How do I change an icon or icons that is/are already present on the portal manager
Our "Portal Manager settings - Applications in portal manager ('Select applications you want to appear in the portal manager')", was configured to have "Launchpad" in the box where it says "Show in portal manager". When the Agent was deployed, the Icons that appeared on the portal manager of the Client Desktop PC's are mostly generic Internet Explorer (the blue-e) Icons (although the titles are correct corresponding to the respective applications).
I would like to change most of these Icons to what they should be. I cannot find a documentation how to do it. Would anyone please kindly help me with step-by-step procedure how to do it?
Thank you so very much.
Ernie Biala
Application Failure LDcpu.exe 9.0.0.473 in ntdll.dll
We've just installed version 9.0.1.20 (9.0 SP1) of the desktop agent on Windows XP SP3. Now, many users are complaining of the following error:
Application Failure LDcpu.exe 9.0.0.473 in ntdll.dll 5.1.2600.5755 at offset 0001b21a
Has anyone else seen this in their environments?
Thanks!
- - - from event log - - -
Faulting application LDcpu.exe, version 9.0.0.473, faulting module ntdll.dll, version 5.1.2600.5755, fault address 0x0001b21a.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 4c 44 63 ure LDc
0018: 70 75 2e 65 78 65 20 39 pu.exe 9
0020: 2e 30 2e 30 2e 34 37 33 .0.0.473
0028: 20 69 6e 20 6e 74 64 6c in ntdl
0030: 6c 2e 64 6c 6c 20 35 2e l.dll 5.
0038: 31 2e 32 36 30 30 2e 35 1.2600.5
0040: 37 35 35 20 61 74 20 6f 755 at o
0048: 66 66 73 65 74 20 30 30 ffset 00
0050: 30 31 62 32 31 61 01b21a
Agent deployment : Return code 1083. How can I resolve it?
Hi,
I've deployed my agent on 50 computer, but one of them return the 1083 error code.
He have the same configuration, everything is ok, I don't understand.
The firewall is OK, DNS is OK, Scheduler account is OK...
Can you help me please?
Thanks.
LANDesk v9.6 Agent - Upgrade/Install
Is there a cheap and easy way to update the existing 9.5SP1/2 agents to the 9.6 agent from within the LANDesk Console?
I'm looking for a way that will have the current agents scan and update themselves as was described in :How to upgrade or patch LANDesk agents.
This worked for updating from 9.5SP1 to 9.5SP2, I can't seem to get it to work for 9.6 unless this is by design.
CBA 8, unable to contact the remote agent
I have a machine that has agent installed fine, is displaying in the all devices. However i have noticed that the remote agent control status has not been loaded. When i run a scan from the machine itself it seems to work and data has been sent to the core server. When i run a scan from the LDMS server console it fails- cba8, unable to contact the remote agent
when i do a repair job it says straight away- Cannot Find Agent
The agent has been removed and re-installed. Same agent version as other machines.
i have re ran the cba8inst.msi file no issues.
Cant do any repair jobs or scans from the LDMS?!?!?
Any help would be appreciated. **(FYI-im away next week so no reponse until the following week)**