LD 9.5 - agent deployment with error bCriticalError
I am in the process of deploying agents with the LANDesk AV component to a few servers and I was getting a bCriticalError error upon installation. I've tried running the EXE or using command line...
View ArticleAgent install fails when anti-virus is checked
I'm installing the agent on Windows 7 x64 machines. About 6 of every 10 computers I install the agent on will fail. After some testing I found that if I uncheck the Antivirus option in the agent, the...
View ArticleAdvanced Agent GPO questions
I have pushed our agent using the console to most of our computers. I would like to setup a GPO to push the agent to all computers. (getting the remaining missed pc's and any new server or computer)...
View ArticleCBA 8, unable to contact the remote agent
I have a machine that has agent installed fine, is displaying in the all devices. However i have noticed that the remote agent control status has not been loaded. When i run a scan from the machine...
View ArticleScheduled Task hung in Active Status
We were running our Standard Landesk Agent install scheduled job and the Core Server was re-booted while this was active. I expected the Scheduled Task to stop running however it now shows 41 Active...
View Articleldiscnupdate.exe causing over usage of processor for long periods of time
what does ldiscnupdate.exe do? what kicks it off? why would it be causing over usage of processor for long periods of time
View ArticleTrying to deploy agent - Unable to contact the specified machine Return Code...
Seems that the most difficult part of LANDesk is deploying the Agent. I have had a couple of discussions on this. I now have a laptop right next to me to test with. I have the laptop turned on,...
View ArticleStatus stuck on "waiting" to install Agent
So I'm trying to push agents to hosts and I'm having some issues. First off, let me run through what I've done after the initial configuration. I've scanned hosts via the Unmanged Device Discovery...
View ArticleCommon Base Agent Not Loaded
Having a problem with the common base agent not loading onto some of our servers(Server 2003 and Server 2008). Does anyone have any idea why the agent would not be able to load from the deployment. We...
View Articleview agent settings on client
I'm running LDMS 9.5 SP2. I'm trying to find someplace that tells me what settings are actually active on the agent that's running on a particular client. Some things like which inventory settings...
View ArticleLANDesk Management Suite 9.6 Blue Screen
Hi,We recently installed LDMS 9.6 for a customer. When the LD client is installed on Windows Servers, we frequently get a Blue Screen of Death on most servers. I have read somewhere that this problem...
View ArticleLDSM 8.8SP2 - Default Windows Agent vs Default Server Agent
Can someone either tell me, or direct me to a list of, the differences between the Windows Agent and the Server Agent in LDSM? We are running LDSM 8.8SP2. We would like to run Landesk AV on our...
View ArticleDeploying Advance agent via computer policy
Hi All, So i guess my question is if group policy can be an effective way of "re-deploying" a new agent. Basically, i'm hoping to kill two birds with one stone. 1) Because our OU's and subnets are a...
View ArticleUnable to use the HTML Remote Control Clipboard on Mac Agents
Does the HTML Remote Control Clipboard work with the Mac agent? It is greyed out when remote controlling our Mac agents but works fine when controlling Windows agents. The option is checked in the...
View ArticleInstalling agent off network adds 10 minutes to the install time
We have a script that runs after our systems are imaged that install several pieces of software and the system is not always on the network at the time. The LANDesk agent is the first thing to install...
View ArticleRemote control service reinstall
I am running 8.8 SP3. I have several devices that I am trying to remote control that don't work. When I look further into them, the remote control service for LANDesk isn't installed. I can still push...
View ArticleCommon Base Agent status Not Loaded
We're seeing widespread instances where devices are showing the Common Base Agent status of Not Loaded (red X). The real-time inventory and remote control agent status both show loaded (green check)....
View ArticleManual install of AA results in Templdtemp.exe using 50% CPU and nothing happens
Hi all, Sorry to start a new thread on a old subject but this is really starting to stress us out. In a previous thread I discussed that problems we were having with deploying the AA. Comments pointed...
View ArticleLDMS 9 - Agent Failing when Pushed
I have a question regarding my LDMS9 Test Environment. I've successfully discovered a device using Unmanaged Device Discovery within my small 2 PC / 1 Core test environment. After I discovered PC1 I...
View ArticleWhy does Agent switch from Direct Mode to Gateway mode w/o user interaction
Not sure if this is correct forum to post this question, but I wonder if it has to do with the way the agent was deployed or created. But, by default, my clients should startup in Direct Mode, but I...
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