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Manual install of AA results in Templdtemp.exe using 50% CPU and nothing happens

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Hi all,

 

Sorry to start a new thread on a old subject but this is really starting to stress us out. In a previous thread I discussed that problems we were having with deploying the AA. Comments pointed to a possible issue with our GPO settings and recomendations were that we needed to capture the MSI logs to assist in troublehsooting. I've followed these steps but as luck would have it the test machines used didn't have any problem.

 

We have since moved on with the assumption that this was an isolated case and are starting to redeploy the AA using GPO. However now I've got another PC where the same problem as before is happening (please keep in mind that 27 other PC's have installed via GPO without any issue). The issue is that the MSI launches and then calls the exe as expected but then the process "Templdtemp.exe" will sit at 50% utilisation without anything else happening. We've left the machine for up to fours hours with nothing changing. If you reboot the process simply comes back again.

 

I've killed the process and cleaned up all directories and even removed the machine from the domain and back again. Then tried to do a manual install and the same thing happens. This machine has the same SOE as our others and no obscure software is running.

 

Can anyone please shed some light on this problem?

 

Thanks


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