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Cannot find agent

 Hello. I am currently running Landesk 8.7  Recently we pushed a bunch of Microsoft patches to about 1500 remote clients running XP with SP2.  The firewall has been disabled on all. More than half the...

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IP Address/Name Mismatch?

 Some workstations deployed with the LANDesk 8.8 agent have displayed the following error during initiation of remote control:   The IP Address of the computer your are attempting to control does not...

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Query for LANDesk version

I am doing an agent install for 8.80 SP2A.  So I created a query based on who needed the patch, no problem. Then I summed up those who have with those who needed and I didn't come up with all my...

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How to obtain UninstallWinClient.exe?

Hopefully I picked the correct forum. I did some consulting work for a company recently that provided a custom VPN client and software as single bundle.  Apparently this bundle included the LANDesk...

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Internal Error - Return Code 1208

I have created an Advance Agent Default Windows Configuration for deployment of LanDesk 9.  We installed LanDesk on our D: drive on our core server.  I see the AdvanceAgent folder and the files...

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Agent Push - Errors 1087 and 1086 - Please assist in identifying

I have pushed the agent out to 10 workstations.  3 workstations are complete.   Now I have three that failed Result Code = Unable to contact the specified machine.  The machine may be off or...

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How to check the version of Client Agent landesk command line ?

Hello, I want to make a script that will check the version of Client Agent installed Landesk. How can I do? Philippe

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Extended log off times since 9.5 upgrade

After upgrading to LDMS 9.5 we are noticing increased log off times.  A normal log off would take 20-30 seconds is now taking 3-4 mintues.  There are times when the user will initiate the log off and...

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agent deployment new 9.5 sp2

just stood up new ld environment. agent deploys to some devices but not all. idental image and hardware. if i use the advanced agent the .msi copies to the $lddir$ folder but does not run. i can run it...

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error when trying patch and compliance scan now of any client

Landesk 9.5 SP2 where core was just upgraded from LD 9.0SP2. Whenever I try and scan a client with Patch and Compliance Scan Now... from the management console, I get this error:unable to load dll...

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LANDesk v9.6 Agent - Upgrade/Install

Is there a cheap and easy way to update the existing 9.5SP1/2 agents to the 9.6 agent from within the LANDesk Console? I'm looking for a way that will have the current agents scan and update themselves...

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Firewall rules on clients

Hi there, We installed the agent on a lot of clients. Now, we saw that the firewall rules are not always the same. Example: Client 1 firewall rules:LANDesk Message Service - Domain - TCPLANDesk Message...

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How to deploy Batch file to run windows command?

I would to deploy a batch file, it is save a windows command.When I deploy to client it have a error. Status: FailedResult: Package Deployment FailedReturn code: 1 Log:Installation result...

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Common Base Agent Not Loaded

Having a problem with the common base agent not loading onto some of our servers(Server 2003 and Server 2008). Does anyone have any idea why the agent would not be able to load from the deployment. We...

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Common Base Agent status Not Loaded

We're seeing widespread instances where devices are showing the Common Base Agent status of Not Loaded (red X).  The real-time inventory and remote control agent status both show loaded (green check)....

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deploying new agent with AV

I'm using LDMS 9.5 SP2 and am trying to deploy a new agent that includes LANDesk Antivirus, along with a script that will remove our old Antivirus.  I made a package that will remove the old AV, and...

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Agent install fails when anti-virus is checked

I'm installing the agent on Windows 7 x64 machines. About 6 of every 10 computers I install the agent on will fail. After some testing I found that if I uncheck the Antivirus option in the agent, the...

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ldiscnupdate.exe causing over usage of processor for long periods of time

what does ldiscnupdate.exe do? what kicks it off? why would it be causing over usage of processor for long periods of time

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Devices not appearing in UDD

Hi there, We have various Core Servers (LDMS 8.8 SP2a) installed both with Oracle and MSSQL. Now we just found that when we do a UDD scan in the Core Servers console with Oracle database, no new...

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Agent deployment to Deep Freeze enabled clients

Hey all, we are about to roll out LDMS 9.5 to our labs with have Faronics Deep Freeze on them.  I was hoping to do this utilizing UDD but need to get the agents I have created to install to a Thaw...

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