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Can't get any unmanaged device by "ARP found"

Hi All, XDD setting has been set in agent configureation and delivered to clients for couple months. However, there is no unmanaged client to be discoverd by "ARP found". Please anyone direct me how to...

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How do we remove an agent?

I've been thru the manual, and can only find 1 or 2 instances of "remove agent", and hundreds of instances of either word by itself. We have one user who is being harrassed by LD.  Every day LD wants...

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Deploying agent to offsite / off network users?

Hi everyone,  I'm sure this a question that comes up freqently and i'm hoping some of you big brains have figured this out.  So we have a couple hundred PC workstation that are deployed to Sales Reps...

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Error code 1026 when deploying agent to Macs

I have LDMS 9.5 w/o SP1 but with the mac patch MAC-2012-1206 - 9.5.0.635 applied to the core.  I have rebuilt my agent configurations after the patch and even built a new Mac agent configuration. The...

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Agent install via GPO fails with error 1612

I used the 'LanDesk best practices for agent deployment guide' in order to create a group policy to deploy the agent. I've moved my workstation into the test OU and rebooted but LanDesk did not install...

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Uninstallwinclient.exe download?

 As part of a trial I installed LANDesk agents on a number of my PC's.  Since it was a trial I had the core server on an old piece of hardware that died.  Where can I get a copy of...

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New 9.5 SP1 Stand Alone Agent Not Installing.

I'm finding that creating a new stand alone agent after my 9.5 core has been SP1'ed does not work on Windows 7 or Windows XP.  Based on the install logs, looks like its the install is failing on...

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LDipmi.exe Hanging on Windows Servers

We have seen a process hanging (only on Windows  servers so far) that prohibits the Agent from reporting some information; Agent  Configuration Name (Campus_x) and Agent Configuration Date (which is...

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Internal Error - Return Code 1208

I have created an Advance Agent Default Windows Configuration for deployment of LanDesk 9.  We installed LanDesk on our D: drive on our core server.  I see the AdvanceAgent folder and the files...

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Agent Configuration - Unable to delete

I am unable to remove an old agent configuration. I received the following error: (Agent Name) can't be deleted because it is currently scheduledI am sure that I have deleted all tasks and packages...

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CBA 8, unable to contact the remote agent

 I have a machine that has agent installed fine, is displaying in the all devices. However i have noticed that the remote agent control status has not been loaded. When i run a scan from the machine...

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Effective agent settings

I'm setting up LANDesk TUM in my lab environment.  Since this is a new installation, I'm changing and modifying things as I learn more.  I'm looking for a way to determine what agent settings I have on...

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Is anyone running a LANDesk agent on VMWare Linked Clones?

Does anyone have any experience they can share regarding the LANDesk Agent, LANDesk AV and VMWare Linked Clones?

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IPCheck failed

Hi All, The client agent installation was failed on IPCheck. The log said that IPCheck used the MAC address as the client host name. Then I came back to the console and looked into the task scheduler....

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Agent install via GPO fails with error 1612

I used the 'LanDesk best practices for agent deployment guide' in order to create a group policy to deploy the agent. I've moved my workstation into the test OU and rebooted but LanDesk did not install...

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How Much Overhead Does Agent Watcher Add?

We have about 1500 devices with LD agents. What I notice is that over time, these agents stop reporting back to the core; the last scan dates stretch out for weeks. So as I get ready to push out the...

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Internal Error - Return Code 1208

I have created an Advance Agent Default Windows Configuration for deployment of LanDesk 9.  We installed LanDesk on our D: drive on our core server.  I see the AdvanceAgent folder and the files...

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Common Base Agent status Not Loaded

We're seeing widespread instances where devices are showing the Common Base Agent status of Not Loaded (red X).  The real-time inventory and remote control agent status both show loaded (green check)....

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Where do I submit Bug/fix and Enhancement Requests

I'm just not finding it

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Inconsistent Agent Discovery

LANDesk Version 9.5 I am experiencing inconsistent agent discovery.  Some devices return the agent discovery request successfully while others do not respond at all.  I am able to ping the device and...

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