Error when going to video properties
When trying to view the video properties I recieve an error. Invalid Display Settings. The currently selected graphics display driver can not be used. It was written for a previous version of...
View ArticleUnable to use the HTML Remote Control Clipboard on Mac Agents
Does the HTML Remote Control Clipboard work with the Mac agent? It is greyed out when remote controlling our Mac agents but works fine when controlling Windows agents. The option is checked in the...
View Article9.6 SP2 Agent Problems and Fixes
Since recently updating to Landesk Management Suite 9.6 SP2 the following are problems with the Agent we have had and our fixes. 1. Dell E6510 Laptop Freezes after Login Fixes: Update Storage...
View ArticleLaptop agent and CSA
Hi,Can anybody help with this. I installed our laptop agent on a laptop and I want to deploy software to the laptop if the user is on their home network/wifi.I am testing the laptop with a hotspot...
View ArticleAgent Health Enforcement group selection? What is that?
Hi there So i am setting up new 9.6 SP2 server to migrate my 9.5 environment into and there is this new (And very welcomed) setting for an Agent Health. Under Enforcement area it has an option to -...
View Article64bit Windows 7 and remote control
Does landesk 9 support 64bit windows 7? I pushed the agent to a windows 7 64bit machine however when I try to remote control that box I do not get a picture of the users screen. Has anyone else ran...
View ArticleReturn code 1087 while deploying the agent
Hi All, I am getting 1087 error while deploying the agent from the console. I have tried all the steps like mentioned below. 1)port 139,135 & 445 open on the firewall.2)Admin$ & C$ is...
View ArticleDeploy agent on W7 devices with chinese UI display language
Hey Guys, Having troubles with a new site we have in China. We deploying machine by MDT and the agent is installing during deployment only this is failing.The display language is set to zh-CN, if we...
View ArticleLandesk agent for XPE2009
Hi, I have just been given the task of LANdesk operator.. I am attempting to create an installer for windows XPE 2009, however when it runs i get a text file saying done and no icon in the system tray...
View ArticleDriver "cismbios.sys" : rule
Hello,About the file driver "cismbios.sys", what is the rule of this file ?It's inside the Landesk Agent.Regards,
View ArticleBrokerConfig.exe can't reach CSA
LDMS 9.6 SP2 via CSA After deploying agent, I can not access the machine (Remote or ping or anything) It is added however to all devices in the core.When testing the BrokerConfig.exe I get this error:...
View ArticleUnable to deploy agent to unmanaged endpoint
I've been attempted to deploy to an unmanaged endpoint that was discovered through the UDD (Unmanaged Device Discovery). The endpoint is a laptop, hardwired, win7 x64, with the firewall turned off....
View ArticleIP Address Issues with Clients using both wired and wireless nics
Here in our corporate office we've recently rolled out wireless connectivity to the entire space. We're now seeing issues where Landesk cannot keep up with the switching between wired and wireless IP...
View ArticleIs it possible to create the schedule agent deployment option as a policy task?
I would like to right-click on an agent configuration and use the "schedule agent deployment" option but this automatically creates a push task. Is there a way to schedule this deployment as a policy...
View ArticleHow does the Advance Agent work in version 9?
Hello All, I've upgraded our core to version 9 from 8.8 and am now in the process of planning the version 9 agent deployment. The way I understood the 8.8 advance agent to work was that the first...
View ArticleAgent deployment via GPO, problems with UAC
I am attempting to deploy the Advance Agent using Group Policy. It works fine if I push the Advance Agent using the LANDesk scheduler, but this is not ideal as many of our computers are only on for...
View ArticleAgent support Windows 8/8.1
Hi All, Does anyone know 9.5 agent support Windows 8 or 8.1?
View ArticleUnable to launch Win8 Apps after LANDESK agent 9.6 installed
We just find out that apps downloaded from Microsoft store failed to launch after we successfully pushed the LDMS 9.5 agent to client machine. Apps example: Skype, Evernote. Uninstalling LDMS agent...
View ArticleUpdate agent from 9.6 to 9.6 SP1
Hi I just upgraded my Core from 9.6 to 9.6 SP1. Now I want to upgrade my agents too. However, I see no definition in Patch Manager for this update. Do I have to do a full reinstall of the agent? I...
View ArticleClients staying in "Pending unmanaged client deployments"
I'm running LDMS 9 in my test environment and it seems that every time I use Unmanaged Device Discovery to discover a client machine and I push the agent out to it, the machine doesn't show up in All...
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