How do we remove an agent?
I've been thru the manual, and can only find 1 or 2 instances of "remove agent", and hundreds of instances of either word by itself. We have one user who is being harrassed by LD. Every day LD wants...
View ArticleUpdate agent from 9.6 to 9.6 SP1
Hi I just upgraded my Core from 9.6 to 9.6 SP1. Now I want to upgrade my agents too. However, I see no definition in Patch Manager for this update. Do I have to do a full reinstall of the agent? I...
View Articleresident agent will not run/install
This has been happening to me with provisioning (i have several other threads posted) where the Configure target OS stage of the template will fail at the point where it tries to install the resident...
View ArticleAgent health checks
Hello all, I just received a question from my Service Desk and I have a few answers for them but I would like to run this by the LANDesk pros :-) The question is: "Is there a way to verify that the...
View ArticleCommon Base Agent Not Loaded
Having a problem with the common base agent not loading onto some of our servers(Server 2003 and Server 2008). Does anyone have any idea why the agent would not be able to load from the deployment. We...
View ArticleUnable to push out agents cross domain
I am having trouble deploying the advance agent or full agent to machines that are in a different domain than the core server. The core server is able to ping these machines but the advance agent push...
View ArticleCommon Base Agent status Not Loaded
We're seeing widespread instances where devices are showing the Common Base Agent status of Not Loaded (red X). The real-time inventory and remote control agent status both show loaded (green check)....
View Articleintcdrv service failed to start
We have deployed LANDesk v9.0 into our enviroment. On 3 Physical Dell R710's an error in the event log states Event Type: ErrorEvent Source: Service Control ManagerEvent Category: NoneEvent ID:...
View ArticleAgent does not install on HP Thin Client
Hi,When i try to install the agent on an HP t520 Thin Client, nothing happens and it creates a text file called "LandeskClientInstallStatus.txt" with this inside.."Done 643 130839641112355039" Any...
View ArticleCannot find agent
Hello. I am currently running Landesk 8.7 Recently we pushed a bunch of Microsoft patches to about 1500 remote clients running XP with SP2. The firewall has been disabled on all. More than half the...
View ArticleAgents On An Image
I've seen this in various docs but still don't have the definitive answer. We build our Windows 7 images, add applications and config, sysprep and then capture the image. With some of my other agent...
View Articlepushing the Windows Embedded agent fails to push to Windows 7 Embedded Thin...
Hi, I have windows 7 embedded thin clients and i am trying to push the Windows embedded agent too. Now i have added the Thin clients administrator name and password to configure=> Services =>...
View ArticleMulticast address used by agent
Hello, We need to know which multicast adress is used by LANdesk agent when software is deployed or patching.I found several documentation concerning the process of MDR, but none mentioning the...
View ArticleHow do we remove an agent?
I've been thru the manual, and can only find 1 or 2 instances of "remove agent", and hundreds of instances of either word by itself. We have one user who is being harrassed by LD. Every day LD wants...
View Articleldiscnupdate.exe causing over usage of processor for long periods of time
what does ldiscnupdate.exe do? what kicks it off? why would it be causing over usage of processor for long periods of time
View ArticleLDMS 9 - Agent Failing when Pushed
I have a question regarding my LDMS9 Test Environment. I've successfully discovered a device using Unmanaged Device Discovery within my small 2 PC / 1 Core test environment. After I discovered PC1 I...
View ArticleScheduled Inventory and VulScans Not Running
Hi all, I have a Win 2008 server that has a LD 9.5 SP3 client installed. Agent is configured to run vulscan and inventory scans once every 24 hours but these are not working. Reinstalled agent a few...
View ArticleClients being prompted to turn on Windows Updates after agent install
Hello, We are in the process of upgrading our clients from 9.5 SP2 to 9.6 SP2 and we have been getting reports of people getting action center pop ups to turn on Windows Updates. When a client goes...
View ArticleCannot deploy agent after upgrade to 8.8
We recently went from 8.7 sp3 to 8.8 and since doing so, we cannot deploy the agent through the LANdesk console. If you manually run the installer from the client it works, but pushing it fails, on any...
View ArticleResidentagent.exe missing after LD Agent deployment
Hi, Here is what i encounter. On a newly formatted machine when i try to install landesk Agent I could see that all the files that are suppose to be in C:\program files\landesk\shared files are...
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