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HDallowed Operators group being overwritten

 When upgrading from 8.5 to 8.8 Server Agent (w2k and w2k3) the HDallowed operators group is being cleared and then LANDesk puts the new users/groups from Server agent configuration into the group....

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Changes to Agent Config

Wondering if someone can help shine some light... I have one major config that is deployed to all my clients.  I recently made changes to the schedules of Inventory, Policy, and Vulnerabilities, as...

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UninstallWinClient.exe Uninstall Causes Blue Screen

We are having an issue on a particular laptop.  We noticed it blue screens relatively soon after you plug a network cable into it.  Right before the blue screen, the only process we could see running...

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IP Issue

So when I run a scan to find unmanaged devices I see machines with a certain IP address   example 10.500.3.35. However when I move that device to a scheduled task (Deploying the agent) the ip address...

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Add XDD to Agent

Can I just add XDD to a system with a LANDesk Agent already installed or can it only be installed via a full Agent deployment.  Was hoping to use vulscan.exe with switches to install XDD.  

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LANDesk agent - machines that are not on the domain

Newbie alert! I am installing LDMS 9.5 with the bundled SQL Express database and data analytics. The company I work for had LANDesk previously and pushed out the agent using a GPO. However, they have...

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Question About SSD Drives & LANDesk

Does anyone know if there are any issues with LANDesk and SSD drives?  We are looking to mover our advanced users to SSD drives in the near future and don't want to create any headaches without first...

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Landesk agent for XPE2009

Hi, I have just been given the task of LANdesk operator..  I am attempting to create an installer for windows XPE 2009, however when it runs i get a text file saying done and no icon in the system tray...

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How to check agent status

Hi all, How can I check the agent status from management console? I mean the endpoint is shut down or not, the agent is running or not, the remote control is listening or not, etc. If yes, can I check...

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Use preferred server to deploy an AdvanceAgent

Hi, I am wondering if that document is still valid for LDMS9.6 SP1How to use Preferred Servers with AdvanceAgent Thank you

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Agent issues- Remote Control Agent Status not loaded

 Since we moved to SP 4 and then 5 im still having stupid issues with pushing out the agent to new machines, whether or not they are related im not sure but i havent had this much trouble with agent...

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Working with LANDesk Agent on a segregated network

 I work for a library that has segregated networks--one for patrons and one for staff.  The core server is on the staff network and needs to communicate with the agents on the patron computers.  The...

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Version Number on Agent Doesnt Show and Cant Perform Inventory/Security Scans

I have about 20 computers out of 900 that I can't get the Agent to work on I uninstalled and reinstalled the agent using this methodas taught to me by tech support...  1) Uninstall Agent Configuration...

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Query for LANDesk version

I am doing an agent install for 8.80 SP2A.  So I created a query based on who needed the patch, no problem. Then I summed up those who have with those who needed and I didn't come up with all my...

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Will an Advance Agent push via GPO overwrite an existing agent?

Good Morning,     My question comes from inexperience; any advice you all could give would be greatly appreciated: Info that may be of use:Agent Configuration: Workstations-v1 (For windows desktops)...

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Landesk advanc agent installtion issues error code 1208

Hi This is pramod.I am trying to push the advance through the Landesk advance agent scheduled in client systems and we are getting most of the machines  failed saying" An internal error occured. Return...

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Common Base Agent status Not Loaded

We're seeing widespread instances where devices are showing the Common Base Agent status of Not Loaded (red X).  The real-time inventory and remote control agent status both show loaded (green check)....

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deploying new agent with AV

I'm using LDMS 9.5 SP2 and am trying to deploy a new agent that includes LANDesk Antivirus, along with a script that will remove our old Antivirus.  I made a package that will remove the old AV, and...

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Unable to launch Win8 Apps after LANDESK agent 9.6 installed

We just find out that apps downloaded from Microsoft store failed to launch after we successfully pushed the LDMS 9.5 agent to client machine. Apps example: Skype, Evernote.  Uninstalling LDMS agent...

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Difference between Policy.Sync.exe and PolicySync.exe

Hello Folks, Just a silly question here, I am using agent health script on 9.6 SP2 agents and it shows fail saying that Policy.Sync.exe not found. After checking machine I found only PolicySync.exe.So...

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