Configure Windows Firewall for Remote Control... WinXP SP3
We have been using Symantec Endpoint as our firewall for 1800 workgroup PCs running Windows XP SP3 (we are using LD9). The latest version of Endpoint is blocking dial up connections (we use as...
View ArticleAgent install via GPO fails with error 1612
I used the 'LanDesk best practices for agent deployment guide' in order to create a group policy to deploy the agent. I've moved my workstation into the test OU and rebooted but LanDesk did not install...
View ArticleUnmanaged Device Discover question
This is probably an easy one, but to run an UDD is port 25 the only port that needs to be open for TCP/UDP?
View ArticleUnmanaged Device Discovery help
Hello all, I am currently using landesk 9.0.2.3 and I am scanning the network for switches under unmanaged device discovery... While it finds the IP of the switches it does give me any other info.... I...
View Articleview agent settings on client
I'm running LDMS 9.5 SP2. I'm trying to find someplace that tells me what settings are actually active on the agent that's running on a particular client. Some things like which inventory settings...
View ArticleFirewall rules on clients
Hi there, We installed the agent on a lot of clients. Now, we saw that the firewall rules are not always the same. Example: Client 1 firewall rules:LANDesk Message Service - Domain - TCPLANDesk Message...
View ArticleUpdate agent from 9.6 to 9.6 SP1
Hi I just upgraded my Core from 9.6 to 9.6 SP1. Now I want to upgrade my agents too. However, I see no definition in Patch Manager for this update. Do I have to do a full reinstall of the agent? I...
View ArticleWhen upgrading from 9.6 to 9.6 SP1, will my agent configurations be retained?...
I understand I have to update my agents, but do I have to recreate them? For instance if I have two different agents, one that includes power management and endpoint security, and another that does...
View ArticleInstall issues with AdvanceAgent GPO
I thought our GPO for the LANDesk 9 Agent was working fine but i'm I seem to be noticing an issue on some Windows 7 machines where the agent is not getting installed. I recreated a new AdvanceAgent...
View ArticleHow to build a self-contained agent install for MAC
Is there a way to build a Self-contained agent install for MACs? The option is greyed out for me.
View Article9.6 SP1 Upgrade CPU maxed out and scans won't finish
Has anyone had successfully upgraded clients to 9.6 SP1 and experience no issue? Our clients running 9.6 SP1 will not finish scans and the clients are so slow they are unusable. Agents running 9.5...
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LANDesk mixing different machine information in Inventory Changes History
Hi All, Today we began to notice in our LANDESK 9.5 environment various machines inventory change history was mixing information from other machines. After initial assessment I wanted to verify our...
View ArticleAdd full exe build date to registry on devices
Hello. Would it be possible to add the build date/time of the full exe installer to a registry key that then gets added when a device uses that full exe installer? It can be very difficult to verify if...
View ArticleAgent gets deployed but then goes away
Here is a curve ball for me and one that I can't seem to sort out. I've got a provisioning process that lays down a 32-bit Win7 image and then installs an agent. The agent install has a status window...
View ArticleReturn code 1087 while deploying the agent
Hi All, I am getting 1087 error while deploying the agent from the console. I have tried all the steps like mentioned below. 1)port 139,135 & 445 open on the firewall.2)Admin$ & C$ is...
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New 9.6 Install computers show up without Inventory can not manage either
I have 70 or 80 devices that show up in the management console without any inventory or information. It has been several days and several times I have reinstalled the new client 9.6 without any change....
View ArticleNew agent deployment on 9.6 failing to install antivirus for several endpoints
My problem's symptom is exactly the same as this: deploying new agent with AV However, my agents have no antivirus or leftover components of antivirus on them that I can find, McAfee or otherwise....
View ArticleCommon Base Agent status Not Loaded
We're seeing widespread instances where devices are showing the Common Base Agent status of Not Loaded (red X). The real-time inventory and remote control agent status both show loaded (green check)....
View ArticleDifference between Policy.Sync.exe and PolicySync.exe
Hello Folks, Just a silly question here, I am using agent health script on 9.6 SP2 agents and it shows fail saying that Policy.Sync.exe not found. After checking machine I found only PolicySync.exe.So...
View ArticleIs anyone running a LANDesk agent on VMWare Linked Clones?
Does anyone have any experience they can share regarding the LANDesk Agent, LANDesk AV and VMWare Linked Clones?
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