I used the 'LanDesk best practices for agent deployment guide' in order to create a group policy to deploy the agent. I've moved my workstation into the test OU and rebooted but LanDesk did not install the agent. Windows Event Viewer reports the following error:
The install of application 'Advance Agent' from policy 'LanDesk Agent Deployment Policy' failed. The error was : %%1612
Anyone deal with this before? A quick search didn't reveal any other usefull threads.
LDMS 9.6 SP2 via CSA
After deploying agent, I can not access the machine (Remote or ping or anything) It is added however to all devices in the core.
When testing the BrokerConfig.exe I get this error:
39:42.290 Using certificate file C:\Program Files (x86)\LANDesk\Shared Files\cbaroot\broker\broker.crt and keyfile C:\Program Files (x86)\LANDesk\Shared Files\cbaroot\broker\broker.key
39:42.311 Certificate/key loaded. Certificate file "C:\Program Files (x86)\LANDesk\Shared Files\cbaroot\broker\broker.crt". Key file "C:\Program Files (x86)\LANDesk\Shared Files\cbaroot\broker\broker.key"
39:42.311 Attempting management gateway connection at host mycsa.com and address 107.xxx.93.xxx
39:42.311 Starting HTTPS session with host mycsa.com, proxy "", and proxy user ""
39:42.311 Connecting to address 107.xxx.93.xxx
39:42.609 Waiting for link connection to core through management gateway
39:42.609 Begining link request
39:42.609 HTTPS Request: POST /services/link
39:42.609 Waiting for match response
39:42.609 Waiting for HTTPS response
39:47.722 HTTPS response finished status 404 description Not Found
39:47.722 Connection link not successful. Status 404
I can ping the csa from the machine.
I have an open ticket for a few days now but I need to have this fix asap!
Any help is appreciated.
Thank you.
Hi ,
Currently i am using Landesk 9.5 without service pack version.We are facing the issues of agent deployment in windows xp systems.we have sucess fully installed the agent through Landesk advance agent and in client systems Landesk services is also visible but it is not visible on the Landesk console.we have checked that ports related by telnet all thing is ok.Any one have any solutions for this issues , please let me know.
Mail id : pramod.pathak@wipro.com
Hello,
May I please ask if anyone could please help me understand how the “LDreboot” process detects if the PC needs a reboot? Specifically, does it monitor files or registry keys, and if so, what are they?
Thank you all so very much.
Ernie
Hi,
on one of our Servers we see every 5 minutes recuring ESENT errors in eventlog.
services (484) An attempt to create the file "\\server.tld.org\ldlogon\new.sdb" failed with system error 5 (0x00000005): "Access is denied. ". The create file operation will fail with error -1032 (0xfffffbf8).
services (484) Unable to write a shadowed header for file \\server.tld.org\ldlogon\new.sdb. Error -1032.
services (484) Database recovery/restore failed with unexpected error -1032.
We have uninstalled the landesk agent but no succes. We have no clue whats triggers this error every 5 minutes.
Thankful for any help
Best regards
Heino
I changed some settings in my Portal Manager in Agent Settings, this is part of a deployed Agent Configuration, after I saved the changes, how do I push those changes to the clients?
I set the auto sync to Yes, in both the Portal Configuration an in the Agent Configuration, do I have to wait x amount of time for the changes to be sync? Or auto sync is for a complete different task?
I ran a update to agent settings task which ran successfully, but the changes to the portal are not reflected. Any idea?
Thank you!
Message was edited by: Carlos Sosa Changed the title to reflect the point more accurately. Auto Sync refers to a different thing (Between Cores and not Agent settings). Thanks to @JonnyB for his help understanding this.
Problem arise in server and PC and was in LDMS 9.6 and now 10 version. After removal of events windows: system, application, security, setup Agent successfully installed. In the wscfg32.log see installation failed in scan. But it does not solve the problem, because system logs is need. Who solved this problem
Sat, 20 Aug 2016 17:01:19 SUCCEEDED: Running application: C:\Program Files (x86)\LANDesk\LDClient\vulscan.exe /changesettingsnoreport
Sat, 20 Aug 2016 17:01:19 INI: EXEC01=C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE, /NOUI /NOCD /SYNC /F, INSTALLONLY
Sat, 20 Aug 2016 17:01:19 Starting process: C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE /NOUI /NOCD /SYNC /F
Sat, 20 Aug 2016 17:03:36 Processes returned : 0
Sat, 20 Aug 2016 17:03:36 SUCCEEDED: Running application: C:\Program Files (x86)\LANDesk\LDClient\LDISCN32.EXE /NOUI /NOCD /SYNC /F
Sat, 20 Aug 2016 17:03:36 Overall Install Status:
Sat, 20 Aug 2016 17:03:36 FAILED: Finished
Sat, 20 Aug 2016 17:03:36 SUCCEEDED: Delete (c:\ENUNTCFG.MRL)
Sat, 20 Aug 2016 17:03:36 FAILED: bCriticalError is true. Setting exit code to ERROR_INSTALL_FAILURE
Mon, 22 Aug 2016 08:49:56 WorkThreadProc()wscfg32.exe not call reboot here directly since either reboot not needed or ignore reboot set to true
Mon, 22 Aug 2016 08:49:56 UPdateClientDbStatus: Core Name is:
Mon, 22 Aug 2016 08:49:56 Application exit value is 1603
EPM 2017.3
Hello I think I know the answer to this but just to make sure here it is:
The "schedule update to agent settings" task created using the Agent Configuration section or right click the agent setting, is only PUSH supported, meaning that any devices connecting via the CSA will not get this task correct?
If I want to send it to all I have to send it via a Software Distribution task as POLICY, correct?
Best.
We do some network analysis and we can see that computers are doing a lot off multicasting traffic on address: 239.83.100.109
The problem is all the computers do ARP request broadcast on the network and this causing issue on printers devices sensible to the broadcast.
How we can solve this ?
Regards
Hello,
We have recently upgraded to LANDesk 2016.3 and are in the process of deploying the updated agent to all the machines. Im very new to this Certificate-based authentication.
Once the agent has been deployed i have been going into Configure > client access and approving all the machines. There are a number of machines that show as Authentication failed and when checking the query the certificate validation result shows as either Pending approval or certificate not approved.
However when i check the approved list in Configure > client access those machines have been approved.
How can this be fixed so they all have valid certificates?
Thanks,
Hi,
When i try to install the agent on an HP t520 Thin Client, nothing happens and it creates a text file called "LandeskClientInstallStatus.txt" with this inside.."Done 643 130839641112355039"
Any ideas?
Thanks
Hi,
Can anybody help with this. I installed our laptop agent on a laptop and I want to deploy software to the laptop if the user is on their home network/wifi.
I am testing the laptop with a hotspot connection but when i do an inventory scan it cannot find the core server. I figure the easiest way to deploy software would be through the Portal Manager.
Any ideas? Any settings with the laptop agent that need to be changed?
Thanks
“Post converted to PDF and attached for Migration.
More details available here: https://community.ivanti.com/docs/DOC-71280”
I used the 'LanDesk best practices for agent deployment guide' in order to create a group policy to deploy the agent. I've moved my workstation into the test OU and rebooted but LanDesk did not install the agent. Windows Event Viewer reports the following error:
The install of application 'Advance Agent' from policy 'LanDesk Agent Deployment Policy' failed. The error was : %%1612
Anyone deal with this before? A quick search didn't reveal any other usefull threads.
I'm running 2016.3
Just upgraded to 2016.3 and trying to upgrade my clients with a new agent. I noticed in the Network View under Agentless I have a bunch of computers listed.
Some after checking C drive program files or program files (x86) have a full new agent install and others are missing files in the shared files folder.
The ones that seem to have a full newest agent installed, if I try to do a inventory scan, it pops up a message " 1 agentless devices have been marked for an inventory scan in the upcoming scan cycle" My scan cycle should be when a user logs in after 1 hour or every 2 days.
So my question is what makes these computers part of the agentless scanner group?
Hello All,
I would like to ask what is the common base agent and the common base agent 8 in Ivanti endpoint Manager(LDMS)?
I was thinking that the common base agent 8 is the installed agent on the clients but I've noticed that they have different versions which means that they are not the same.
The Agent version can be known from Inventory>LANDESK Management>scanner>version.
But the common base agent 8 version has a different value than above that can be known from Inventory>LANDESK Management>common base agent 8>version.
What is the difference?
Another question I would like to ask, is there a relationship between the agent version and the core server version? or the agent version and the Service Update (SU#)? kind of mapping between them
like if IEM v2017.3 SU03, the agent version will be 10.1.31.58 ? the same question for the common base agent 8.
Thanks in advance
Appreciate your help
I've been thru the manual, and can only find 1 or 2 instances of "remove agent", and hundreds of instances of either word by itself.
We have one user who is being harrassed by LD. Every day LD wants to install some update/patch...even after we apply everything there is to apply manually, using remote control.
We don't know specifically what it's trying to install. We thought for the moment that we'd just remove the agent. But we don't know how. I had seen LANDesk listed under Add/Remove SW on my PC, but when I connected to his, it wasn't there. We're assuming that my LANDesk listing was for the console, rather than for the agent.
Thanks in advance for the assistance,
Tom
LDMS 9.6 SP2 via CSA
After deploying agent, I can not access the machine (Remote or ping or anything) It is added however to all devices in the core.
When testing the BrokerConfig.exe I get this error:
39:42.290 Using certificate file C:\Program Files (x86)\LANDesk\Shared Files\cbaroot\broker\broker.crt and keyfile C:\Program Files (x86)\LANDesk\Shared Files\cbaroot\broker\broker.key
39:42.311 Certificate/key loaded. Certificate file "C:\Program Files (x86)\LANDesk\Shared Files\cbaroot\broker\broker.crt". Key file "C:\Program Files (x86)\LANDesk\Shared Files\cbaroot\broker\broker.key"
39:42.311 Attempting management gateway connection at host mycsa.com and address 107.xxx.93.xxx
39:42.311 Starting HTTPS session with host mycsa.com, proxy "", and proxy user ""
39:42.311 Connecting to address 107.xxx.93.xxx
39:42.609 Waiting for link connection to core through management gateway
39:42.609 Begining link request
39:42.609 HTTPS Request: POST /services/link
39:42.609 Waiting for match response
39:42.609 Waiting for HTTPS response
39:47.722 HTTPS response finished status 404 description Not Found
39:47.722 Connection link not successful. Status 404
I can ping the csa from the machine.
I have an open ticket for a few days now but I need to have this fix asap!
Any help is appreciated.
Thank you.
Hello everybody.
I am trying to deploy agents through scheduled tasks on devices (some of them where registered devices with old agents that were manually uninstalled and deleted then from the console), when the process finishes and the task returns a successful state, instead of appearing in 'all devices' folder under the network view, they get stuck in the 'Pending unmanaged client deployments' folder.
I checked that the device reboots properly after the installation and that the tasks configured in the local scheduler are right. I have waited also that the agent sends the inventory following that schedule but they still doesn't appear in network view (my inventory agent configuration is set up with a frequency of 1 hour).
I also have checked that new entries are generated in the Computer table in the database but it doesn't generate an Device ID for them (the field "DeviceId" appears with the value 'Unassigned'.
How can I troubleshoot this? Is there a log where it can tell me what is going on?
I checked the event viewer in the core server too and it shows no related messages appart from processing inventory scans from devices that have a device ID.
Also I can not see failed scan files for the devices in any of the sub folders in the 'ldscan' folder. All Landesk services in the core server are up and running.
Thanks in advance.
I changed some settings in my Portal Manager in Agent Settings, this is part of a deployed Agent Configuration, after I saved the changes, how do I push those changes to the clients?
I set the auto sync to Yes, in both the Portal Configuration an in the Agent Configuration, do I have to wait x amount of time for the changes to be sync? Or auto sync is for a complete different task?
I ran a update to agent settings task which ran successfully, but the changes to the portal are not reflected. Any idea?
Thank you!
Message was edited by: Carlos Sosa Changed the title to reflect the point more accurately. Auto Sync refers to a different thing (Between Cores and not Agent settings). Thanks to @JonnyB for his help understanding this.
