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Help with Agent Reinstall

LD 9.5 No SP1 Problem: trying to get something to get agent to work remotely. I have a few laptops that don't show in LD Console but I can \\computer\c$ and see Landesk is installed. (UPDATE: None of...

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Query for LANDesk version

I am doing an agent install for 8.80 SP2A.  So I created a query based on who needed the patch, no problem. Then I summed up those who have with those who needed and I didn't come up with all my...

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Installing agent off network adds 10 minutes to the install time

We have a script that runs after our systems are imaged that install several pieces of software and the system is not always on the network at the time.  The LANDesk agent is the first thing to install...

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Remote control service reinstall

I am running 8.8 SP3. I have several devices that I am trying to remote control that don't work. When I look further into them, the remote control service for LANDesk isn't installed. I can still push...

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Common Base Agent status Not Loaded

We're seeing widespread instances where devices are showing the Common Base Agent status of Not Loaded (red X).  The real-time inventory and remote control agent status both show loaded (green check)....

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unable to load the antivirus engine. Error -2147220901 (0x8004025b).

After we push agent(with LANDesk AV) to a pc, it has a error "unable to load the antivirus engine. Error -2147220901 (0x8004025b)." C:\Documents and Settings\All Users\Application...

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Inconsistent Agent Discovery

LANDesk Version 9.5 I am experiencing inconsistent agent discovery.  Some devices return the agent discovery request successfully while others do not respond at all.  I am able to ping the device and...

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How do we remove an agent?

I've been thru the manual, and can only find 1 or 2 instances of "remove agent", and hundreds of instances of either word by itself. We have one user who is being harrassed by LD.  Every day LD wants...

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Can LANDesk Software works in Managed Service Provider (MSP) kind of scenario?

Kindly Suggest a solution for the below issue. 

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LDMS 9 - Agent Failing when Pushed

I have a question regarding my LDMS9 Test Environment. I've successfully discovered a device using Unmanaged Device Discovery within my small 2 PC / 1 Core test environment. After I discovered PC1 I...

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Agent install via GPO fails with error 1612

I used the 'LanDesk best practices for agent deployment guide' in order to create a group policy to deploy the agent. I've moved my workstation into the test OU and rebooted but LanDesk did not install...

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Common Base Agent Not Loaded

Having a problem with the common base agent not loading onto some of our servers(Server 2003 and Server 2008). Does anyone have any idea why the agent would not be able to load from the deployment. We...

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How to deploy Batch file to run windows command?

I would to deploy a batch file, it is save a windows command.When I deploy to client it have a error. Status: FailedResult: Package Deployment FailedReturn code: 1 Log:Installation result...

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Inconsistent Agent Discovery

LANDesk Version 9.5 I am experiencing inconsistent agent discovery.  Some devices return the agent discovery request successfully while others do not respond at all.  I am able to ping the device and...

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Advanced Agent not installing the Agent

Hello. We're working on deploying the latest version of LDMS 9.0 SP2, and to do so we want to go and try to check our agent against a base of various computers before goign for a full deployment. In...

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How do we remove an agent?

I've been thru the manual, and can only find 1 or 2 instances of "remove agent", and hundreds of instances of either word by itself. We have one user who is being harrassed by LD.  Every day LD wants...

View Article

Common Base Agent status Not Loaded

We're seeing widespread instances where devices are showing the Common Base Agent status of Not Loaded (red X).  The real-time inventory and remote control agent status both show loaded (green check)....

View Article


Query for LANDesk version

I am doing an agent install for 8.80 SP2A.  So I created a query based on who needed the patch, no problem. Then I summed up those who have with those who needed and I didn't come up with all my...

View Article

LANDesk 9.5 SP1 Agent Installer Fails if Baseline Components are checked

We are getting several devices that fail the install. Checking the MSI logs, they all seem to have this same error: Action start 17:52:59: SetClientDirAction.MSI (s) (24:98) [17:52:59:235]: Doing...

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Installing agent off network adds 10 minutes to the install time

We have a script that runs after our systems are imaged that install several pieces of software and the system is not always on the network at the time.  The LANDesk agent is the first thing to install...

View Article
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