Difference between Policy.Sync.exe and PolicySync.exe
Hello Folks, Just a silly question here, I am using agent health script on 9.6 SP2 agents and it shows fail saying that Policy.Sync.exe not found. After checking machine I found only PolicySync.exe.So...
View ArticleBrokerConfig.exe can't reach CSA
LDMS 9.6 SP2 via CSA After deploying agent, I can not access the machine (Remote or ping or anything) It is added however to all devices in the core.When testing the BrokerConfig.exe I get this error:...
View ArticleUnable to deploy agent to unmanaged endpoint
I've been attempted to deploy to an unmanaged endpoint that was discovered through the UDD (Unmanaged Device Discovery). The endpoint is a laptop, hardwired, win7 x64, with the firewall turned off....
View Articlecba_anonymous account
Greetings!I have read other posts about this local account that is created during the agent install, but I require a better understanding from a security standpoint and have a couple of questions.1....
View ArticleIP Issue
So when I run a scan to find unmanaged devices I see machines with a certain IP address example 10.500.3.35. However when I move that device to a scheduled task (Deploying the agent) the ip address...
View ArticleHow do we remove an agent?
I've been thru the manual, and can only find 1 or 2 instances of "remove agent", and hundreds of instances of either word by itself. We have one user who is being harrassed by LD. Every day LD wants...
View ArticleHelp with Agent Reinstall
LD 9.5 No SP1 Problem: trying to get something to get agent to work remotely. I have a few laptops that don't show in LD Console but I can \\computer\c$ and see Landesk is installed. (UPDATE: None of...
View ArticleCommon Base Agent status Not Loaded
We're seeing widespread instances where devices are showing the Common Base Agent status of Not Loaded (red X). The real-time inventory and remote control agent status both show loaded (green check)....
View ArticleReturn code 1087 while deploying the agent
Hi All, I am getting 1087 error while deploying the agent from the console. I have tried all the steps like mentioned below. 1)port 139,135 & 445 open on the firewall.2)Admin$ & C$ is...
View Articleuser removing agent from system
So we have one user that seems determined to keep removing the LANDesk agent from his system. He once admitted to me that he looked up on the Internet on how to do it and it took him 6 hours as i was...
View ArticleHow to build a self-contained agent install for MAC
Is there a way to build a Self-contained agent install for MACs? The option is greyed out for me.
View ArticleAgent deployment failed with code 1081 LDMS 9.6
Hello, I have some problem deploying agent on windows 7 workstations.The deployment task failed with code 1081. I read a lot about it and already checked most of commons problems: Firewall...
View ArticleUnable to launch Win8 Apps after LANDESK agent 9.6 installed
We just find out that apps downloaded from Microsoft store failed to launch after we successfully pushed the LDMS 9.5 agent to client machine. Apps example: Skype, Evernote. Uninstalling LDMS agent...
View Articlewscfg32.exe not found?
Hi,I'm doing OS provisioning and part of my template is to install the LANDesk Agent. Everything goes smooth and once it boots to windows and continues the template to install the agent it fails with...
View ArticleClients being prompted to turn on Windows Updates after agent install
Hello, We are in the process of upgrading our clients from 9.5 SP2 to 9.6 SP2 and we have been getting reports of people getting action center pop ups to turn on Windows Updates. When a client goes...
View ArticleLDMS 9.5 Remote Issue with VDI (Support for non-persistent environment)
I have a issue with VDI's showing up in landesk and working correctly but, over time these devices stop working and will not let you remote control them.To fix this issue we have to delete the device...
View Articlegetting 'unauthorized' when I try to log into workspace
We have a LDMS 9.6 SP1 install that I installed workspace on. No matter what user I try, I get an 'unauthorized' message. There were some suggested changes to IIS in the install documentation however,...
View ArticleAuto Sync (Changes to configurations)
I changed some settings in my Portal Manager in Agent Settings, this is part of a deployed Agent Configuration, after I saved the changes, how do I push those changes to the clients?I set the auto sync...
View ArticleCBA 8, unable to contact the remote agent
I have a machine that has agent installed fine, is displaying in the all devices. However i have noticed that the remote agent control status has not been loaded. When i run a scan from the machine...
View ArticleAgent Refused Access Unathorized
One of my techs just informed me of this issue. Seems that yesterday he reimaged of some of his laptops. Version 8.8 got installed but now when any of us try to force a inventory scan of those...
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