Multicast address used by agent
Hello, We need to know which multicast adress is used by LANdesk agent when software is deployed or patching.I found several documentation concerning the process of MDR, but none mentioning the...
View ArticleDifference between Policy.Sync.exe and PolicySync.exe
Hello Folks, Just a silly question here, I am using agent health script on 9.6 SP2 agents and it shows fail saying that Policy.Sync.exe not found. After checking machine I found only PolicySync.exe.So...
View Article64bit Agent?
Good morning, Is there a 64bit agent? We do not run Server Manager, but we do install a desktop agent on several of our servers for inventory and patch management. We've recently built a SQL box...
View ArticleQuery for LANDesk version
I am doing an agent install for 8.80 SP2A. So I created a query based on who needed the patch, no problem. Then I summed up those who have with those who needed and I didn't come up with all my...
View ArticleWhat is rainstall.exe?
What exactly is rainstall.exe, and what all does it do? I'm assuming that the ra stands for Resident Agent? We use Cisco Security Agent (CSA), which is similar to LANDesk's HIPS product, and CSA has...
View ArticleDell Wyse thin client Agent - write filter
Hi, I have been handed the role of Landesk. Now with the write filter disabled i can easily push the agent to the Wyse OS Embedded unit. now with the writer enabled, a few odd things happen. 1.) files...
View Articleresident agent will not run/install
This has been happening to me with provisioning (i have several other threads posted) where the Configure target OS stage of the template will fail at the point where it tries to install the resident...
View ArticleDefault Server Configuration - Active system console?
I just noticed "Active System Console" in the server configuration. We don't have it selected. I'm struggling to get any information on what it is and what it does. Is it a new thing? Can anyone...
View ArticleAgent configuration update error (no available certificate)
Everytime I make a change to the default Windows Remote Agent I get an error that says "there is no available certificate". Does anyone know how to fix this? I still seem to connect to my users for...
View ArticleLANDesk mixing different machine information in Inventory Changes History
Hi All, Today we began to notice in our LANDESK 9.5 environment various machines inventory change history was mixing information from other machines. After initial assessment I wanted to verify our...
View ArticleDisabling LANDesk Fuse in Mac Agent
Disabling LANDesk Fuse is simple enough in the Windows agent configuration, but is there a way to do it in the MAC agent config?
View ArticleIs SP1 a prerequisite for SP2
My management just asked me that. I said I believe so, and I would install SP1 first out of conscience. Not good enough - I have to verify the answer. I haven't found it addressed in any...
View ArticleTrying to deploy agent - Unable to contact the specified machine Return Code...
Seems that the most difficult part of LANDesk is deploying the Agent. I have had a couple of discussions on this. I now have a laptop right next to me to test with. I have the laptop turned on,...
View Articlecba 8,unable to contact remote agent
Dear all, I have installed landesk8.8 ina server.when i push a a client the agetn gets copied sucesssfully.After that when i do a inventory scan on it it says CBA 8,unable to contact the remote...
View ArticleUse of Administrative Shares in 8.7 SP4
The IT Security group of our company is proposing the removal of the hidden administrative shares (ADMIN$, C$, D$) on our Windows XP computers. Can someone please point me to LANDesk material or...
View ArticleWhat is the difference between the two methods? "Discover devices using NT...
I see LDAP can select individual OUs,while NT domain is not. Any other difference? Thanks!
View ArticleUpdate agent from 9.6 to 9.6 SP1
Hi I just upgraded my Core from 9.6 to 9.6 SP1. Now I want to upgrade my agents too. However, I see no definition in Patch Manager for this update. Do I have to do a full reinstall of the agent? I...
View ArticleKeyboard input disabled after update
We had to rename the CEAPI.DAT file within ProgramData\vulscan folder on our managed client machines as Spyware definitions were failing to update. After this change, some machines were prompted to...
View ArticleCBA 8, unable to contact the remote agent
I have a machine that has agent installed fine, is displaying in the all devices. However i have noticed that the remote agent control status has not been loaded. When i run a scan from the machine...
View ArticleUnable to launch Win8 Apps after LANDESK agent 9.6 installed
We just find out that apps downloaded from Microsoft store failed to launch after we successfully pushed the LDMS 9.5 agent to client machine. Apps example: Skype, Evernote. Uninstalling LDMS agent...
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