We're seeing widespread instances where devices are showing the Common Base Agent status of Not Loaded (red X).
The real-time inventory and remote control agent status both show loaded (green check). The green check for remote control agent status is misleading though as we are not able to remote control these machines. We can do inventory scans. This seems to be more common with laptops than desktops.
Does anyone have any ideas why this is happening or how to correct this?
We're running 9.50.0.530 in an environment of approx. 9,000 machines and 25 preferred servers.