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Agent deployment task timeout

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Hello everyone.

 

I would like to comment a weird behavior that I have found when deploying landesk agent via push.

 

Sometimes I have deployed the agent and the task gave me a 1087 return code ("Unable to contact to the specified machine"). These devices are in a domain and the scheduler service is using a domain admin account to make the install (the account works great with other laptops that I have next to the failed ones, they are on the same network).

 

When the return code is rised then I check if I can open C$ share on the target device. It opens the prompt for the credentials, I type them but then, the window with the c$ contents of the target device never appears.

 

I check with net use the open shares on the core server and it is there. Then, if I retry the task for the selected devices the agent finally gets installed.

 

 

I think it's due to some kind of timeout related to agent scheduler service that, when it is not capable of open c$ to download the agent on time, then it fails.

 

Is there an option or parameter to increase this timeout?

 

 

Thanks.


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