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Certificate-based authentication failed - certificate not presented

Hello,

 

We have recently upgraded to LANDesk 2016.3 and are in the process of deploying the updated agent to all the machines. Im very new to this Certificate-based authentication.

Once the agent has been deployed i have been going into Configure > client access and approving all the  machines. There are a number of machines that show as Authentication failed and when checking the query the certificate validation result shows as either Pending approval or certificate not approved.

However when i check the approved list in Configure > client access those machines have been approved.

How can this be fixed so they all have valid certificates?

 

Thanks,


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