I'm hoping you all could shed some light for me here. My company has recently acquired another company. We are a LANDesk 9 shop and the other company is a Novell/KBox shop. We were able to push the agent to many of the other machines via Kbox. The client machines for the other company are almost all XP, all users are local admins, using Chrome and Gmail, and are physically connected to my domain'd network but have not all been attached to my domain. We've gotten approval to join many of them to our domain and I was able to push the agent via UDD but still there are ~150 that remain that will not get approval and are in Workgroup and in a Novell environment. My need is to get the full AdvanceAgent onto these remaining ~150 machines so that I can manage and push updates to these machines. I was able to send a link via Outlook to IE which would access a Novell shared drive and this installed the agent. I'm not able to use this method since Chrome and Gmail handle links differently than IE and giving the user 2-3 steps is an invitation for trouble. It appears that the AdvanceAgent installed but I'm not able to get an inventory or push apps since LDMS is unable to locate the agent since I believe it pings for IP.domain naming convention. Since these machines are not on my domain, LDMS isn't finding the machine. More evidence of this is when trying to run an Inventory Scan from the machine, it errors: LDISCN32: Failed to resolve the Host Name...since it's looking for my core server. I found this discussion to be quite helpful but am still struggling with how the agent and LDMS will communicate with each other while LDMS is looking for a FQDN and the agent is looking for the domain'd core.
http://community.landesk.com/support/message/35034#35034
My next thought would be to setup the Gateway, typically used for remote nodes. Are there any ideas on whether or not the clients sitting inside the network would be able to access the core which also sits inside since the agent via Gateway isn't designed for this use? And please, if you have any other ideas on how I could get the agent to communicate with the core...fire away!