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9.6 SP2 Agent Problems and Fixes

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Since recently updating to Landesk Management Suite 9.6 SP2 the following are problems with the Agent we have had and our fixes.

 

1. Dell E6510 Laptop Freezes after Login

     Fixes: Update Storage Controller to Intel Chipset SATA RAID Controller VER 14.6.0.1029 Dated 7/27/2015

               Or  RollBack Storage Controller to INTEL(R) ICH8M-E/ICH9M-E Sata Raid Controller VER 8.6.2.1315  Dated 8/6/2010

2. Dell E6510 Laptop Constantly Reboots

    Fix: RollBack Storage Controller to INTEL(R) ICH8M-E/ICH9M-E Sata Raid Controller VER 8.6.2.1315  Dated 8/6/2010

 

3. When upgrading the agent to a computer that has the older agent sometimes most of the agent gets installed but cba8, the management agent does not.

   Fix: Run CBA8inst.msi from the client.  Note: I have not sent this to Landesk support yet.

 

I have made Support aware of problem. No agent fixes.

 

I wrote this in case anyone else has these problems. All computers worked fine under 9.5 SP2 agent.


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