Advance agent issue

Hi,

LDMS Version :- 9.6

After creating new agent or trying to create advance agent configuration to existing agent it shows error "the packages background creating process failed", I can see below in logs.

FCIAddFile() failed(SoftMon.exe): code 4 [Could not create a temporary file]

Add File [SoftMon.exe] failed!

MakeCAB failed

I am attaching the error snapshot along with logs, kindly look into this issue on priority.

Thanks,

Sayed