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Version Number on Agent Doesnt Show and Cant Perform Inventory/Security Scans

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I have about 20 computers out of 900 that I can't get the Agent to work on

 

I uninstalled and reinstalled the agent using this methodas taught to me by tech support...

 

 

1) Uninstall Agent Configuration from System using uninstallwinclient.exe

2) Remove the following registry entries, HKLM>Software>Intel>LANDesk and HKLM>Software>LANDesk>.

3) Delete C:\Program Files\LANDesk\.

4) Push/Reinstall Agent Configuration

 

 

but after I push the client, all the services are there and started. I can remote control into it but I can't inventory the PC's or run security/patch and compliance scan, they fail.

 

 

This is 8.7 sp5, the clients are running Xp pro Sp2. They have plenty of disc space. The even viewer on each pc reads:

 

 

Product: LANDesk(R) Common Base Agent 8 -- Installation completed successfully.

 

 

Any ideas?


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