Requesting advice on a problem we are having. We are in the process of rolling out LANdesk for the first time. Many of our systems have McAfee 8.8 workstation version on them. From my testing I have had some issues with LD AV not installing correctly.Deploying an agent that has LD AV to a machine that still has McAfee on it can result in it removing McAfee but not properly installing LD AV after removing McAfee. McAfee and LD AV are not compatible and a restart must occur before LD AV will start to function. In our tests about 20% of the time the LD agent will uninstall McAfee and then not succeed in prompting the user to restart to finish the install. We want to limit how long our users are without AV protection. We figured the best course was to remove McAfee first and then restart and proceed with the LD agent with LD AV. Ideally this would be easily accomplished by installing LD without the LD AV component on a machine and then using LD to run our provisioning package to uninstall McAfee. (Our McAfee does not have a central management console). This works great, but this is where I am requesting advice. Once we have LD agent on the system and we use it to remove McAfee first then we need to install another agent containing LD AV. I am only aware that can be done by deploying/installing a new agent with LD AV as part of the agent components. My experience with this is that when re-installing a new agent that contains LD AV onto a machine that already has an agent it uninstalls the agent components and installs LD AV. I would then have to schedule another deployment to re-install the agent on the machine. This is what I would like to avoid. The more installs I have to go through the more chance at an interruption or failure. If anyone has any suggestions on installing the LD AV after the agent is on the system in a manner that will allow LD AV to be integrated with the core and not having to do multiple agent installs that would be very helpful. Any other suggestions to help streamline this would also be much appreciated.
Thank you